|
No. |
Question |
Answer |
|
1 |
Why can¡¦t I access to the
NAS setup page? |
Please connect the NAS
directly to your computer via RJ45 port. Open your web browser and
key in the default IP address 192.168.1.1 Then type ¡§admin¡¨ for both
Account name and password to enter the NAS setup page. |
|
2 |
Why Can¡¦t I perform RAID
function under FAT32 format? |
FAT32 format doesn¡¦t
support RAID functions, to perform RAID functions please use EXT2 or
EXT3 format. |
|
3 |
Some of the functions and
manual are not available! |
Many of the functions
require a hard drive to be installed. Make sure you have at least
one HDD installed and formatted in EXT2 or EXT3. |
|
4 |
I lost my password, what do
I do? |
Press the reset button and
hold it for 5 seconds to reset the device to its default settings.
The default login is admin/admin. Be aware that resetting the device
will erase all user and group accounts plus some other settings. |
|
5 |
When install two HDD
without performing RAID setting, and creating a Share-Folder, Why
NAS can only to create Folder an the second Disk (/mnt/ide3/sharefolder) and
not on the first Disk (/mnt/ide1/sharefolder)?
¡@ |
The NAS GUI Software is
design to managing RAID 1 or 0 functions, if user wants to use two
separate HDD in the NAS, share management will recognize only the
first formatting disk.
For example, if user format Ide1 HDD first than
managing priority goes to Ide1. But still another HDD space can be
recognize in the LAN development. User can browse it through ¡§My
Network place¡¨
¡@ |
|
6 |
Why can¡¦t I create/share
folders in SMB or FTP server with a non-English language? |
To avoid languages support
issue, you are suggested to create/share folders with English
characters only. |
|
7 |
Why can¡¦t I upload the
files via LAN connection or got disconnected? |
Please make sure the
networking is connected properly and you have the access right (read
& write) for the folders.
Please make sure you have enough bandwidth for
uploading large files. A complicate network environment such as too
many workgroups or too many layers of network can result in network
disconnection.
¡@ |
|
8 |
How to reset the NAS? |
Please press the reset
button for 5 seconds and the NAS will start to reset to factory
default setting. |
|
9 |
How can I reduce the noise
of the NAS? |
Make sure the hard
drive/case/fan are properly screwed without interference and put the
foot stickers on the case. |
|
10 |
Why WinXP can not enter SMB
folder with password via the NAS? |
Please update WinXP to SP2
or above. After update, please make sure if you have installed
Norton Internet Security. If you do, please check with Norton
service center.
¡@ |
|
11 |
What is The NAS default
login name and password? |
The default Login name:
admin , default password: admin. |
|
12 |
How do I access to my NAS
via the Internet? |
If your NAS is using a
public IP, please perform the following steps.
1. Enter the management web base of NAS and go to
the FTP Server page to enable FTP Status.
2. Create User account and limits of authority.
3. Open Microsoft Internet Explorer or other FTP
software, and enter NAS IP address in the address field (ftp://NAS
IP). |
|
13 |
Why FTP can not link to the
NAS or show link time out when using IE? |
Due to IE FTP do not
compatible with Router, suggest user to use FTP software to start
with. If you would like to use IE FTP to link the NAS, please refer
to following steps.
1. Please open port 21 and 20 on Router and link
to NAS.
2. Open IE > Tool > Internet Options
3. Don't tick "Enable folder view for FTP site"
and click "OK"
¡@ |
|
14 |
What is the maximum user
for FTP/Samba/server? |
1. FTP Server: Maximum is
able to create 32 users accounts, 8 users account connect at the
same time, and maximum 16 folders shared by one account).
2. Samba Server: Share Level Access (maximum 16
folders shared by root).
¡@ |
|
15 |
What can DHCP do as well with the NAS? |
You can setup your NAS as a
DHCP server when it is no any other DHCP Server exist in your LAN,
otherwise, the NAS will automatically turn off its DHCP server
function and become a DHCP client of existing DHCP Server. For
example, if you have installed a router with built-in (activate)
DHCP Server, the NAS will automatically setup itself as DHCP client. |
|
16 |
What can DHCP do as well
with the NAS? |
You can setup your NAS as a
DHCP server when it is no any other DHCP Server exist in your LAN,
otherwise, the NAS will automatically turn off its DHCP server
function and become a DHCP client of existing DHCP Server. For
example, if you have installed a router with built-in (activate)
DHCP Server, the NAS will automatically setup itself as DHCP client. |
|
17 |
Does the NAS support Hard
Disk Power Management? |
Gigabit NAS doesn not
support hard disk power management. |
|
18 |
What is the protocol of
network file sharing system using by the NAS? |
The NAS has the built-in
Samba Server for file sharing, it is using SMB (Server Message
Block) protocol to integrate TCP/IP, NETBUEI and IPX/SPX protocol.
In other words, if the client PC that can support TCP/IP, NETBUEI or
IPX/SPX, it will be compatible with the NAS. You can also use the
built-in FTP Server for file sharing with Internet client. |
|
19 |
Why My USB Printer can not
be detected by the NAS Printer server? |
The NAS Printer server does
not support GDI/Host-based printers. For some Multi Function
Printers (MFP); scanning functions might not be functional probably.
Please contact Printer Manufacture for detail Specifications. |
|
20 |
What is the default name
for log in to Torrentflux BT server? |
The default user name is
¡§mysql¡¨ and password is ¡§123456¡¨. |
